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Akita

Customer Retention for Every Business

About

Akita shows your sales team how and when customers interact with every department of your business. We connect to your cloud-based business applications to provide a dynamic timeline of customer interactions. Akita further harnesses this customer data to provide actionable intelligence about which leads are slipping away, which customers are happy, and which ones aren’t. Valuable customer data is stored in a growing number cloud-based business applications inaccessible to the users who need it most. This leads to deals failing due to unpaid invoices, renewals failing due to poor customer service, an upsales failing due to unsatisfactory project progress. Akita aggregates data from cloud-based business apps to provide a timeline-view of each customer and intelligent alerts that keep salespeople aware of vital customer interactions. This data is accessible via a standalone web app, on Android and iOS devices, as well as through browser extensions.